Premier Training Solutions
Phone: (828) 333-1484
Enhancing the Customer Connection
Corporate Track: The Service & Sales Connection
Workshop: E-Mail Communication
Concern: "So many of our interactions are via email! How do I ensure my associates are using the same high level of communication skills when writing to our internal and external customers?
Quote from a previous participant: “The connecting strategy will make a real difference in how I start off my emails. Thanks!” CSR, Fraud Division,Wells Fargo
The number of email interactions are increasing every day. Are you satisfied that your commitment to service is being clearly expressed in those emails?
During this interactive workshop participants will:
Included at no extra cost - Customization of the participant's workbook: